OUR SERVICES
Credit Control and collection
Other Credit Control Solutions
Debt Collections Services
Closed Book/Ring-Fenced Book Collections
Risk Management & New Account Opening
Credit Control and Collection
Credit Control solutions are offered as either an extension to your existing Credit Control functions or where you have no existing procedures in place. This would be a tailored service to your exact requirements. We can work as an extension of your Accounts Department, activated only when a trade debtor exceeds your terms, or be responsible for the collection of invoices from cradle to grave.
We can work under your company name or your own name on your behalf, when necessary and required.
This is a 'tailor-made' service designed to be as beneficial to your company as it can be. This could be a retainer relationship or we could be called in when or if your require specific services.
This service will usually be carried out on our own premises and charged to you monthly either per account, as a percentage of the ledger value (Usually less than 1%) or on an agreed monthly figure on an annual basis.
We will always provide reports on our progress either on request or on a mutually agreed timescale, so you are completely informed on current status of all credit control and collection services.
Other Credit Control Solutions Services
- Consultation and advice on Credit Control procedures and related Acts of Parliament - e.g. Sale of Goods Act or Consumer Credit Act
- Consultation on Risk Management/Account opening
- Staff Training - collection techniques and basic procedures
- Query Management - including 'Hands On' resolution
- Preparation of Bad Debts for litigation
Debt Collection Services
These services are for those companies that do not simply require Credit Control assistance, and would rather the collection of their own dues' (in full or part) to be done by an outside company.
Basic Services include: -
- Collection Letters
- Direct request/demand for payment
- Letter Before Action (LBA)/Letter of Claim
- Pre-legal letters and telephone contact
- Personal visitation. A helpful tool when commercial debtors are proving evasive.
- Pre-Legal Preparation
- Preparation of delinquent accounts for legal action.
Closed Book/Ring-Fenced Book Collections
This range of services is dedicated to those sales ledgers that have a number of outstanding accounts but will receive no further billing.
There are a number of reasons why a company may cease activity and billing; the most obvious being:
- Company has become insolvent
- Parent Company has changed direction and decided not to continue with a certain product or service
- Company has been sold net of previous sales debts
We can offer a full range of collection services to cater for all these scenarios, and similar cases not mentioned here, on a varied range of tariffs.
Risk Management & New Account Opening
If you are opening a new client account, there are a number of risk factors to be considered. We are happy to go through these and offer advice/consultation as appropriate.